The HNW Customer Experience: Super-prime client care and how to deliver it

Views

"The concept of luxury has changed in the last decade, with an increased emphasis being placed on the overall customer experience"...

Written by

Joe Burns

Managing Director at Oliver Burns

Joe Burns is Founding Partner and Managing Director of Oliver Burns, an architectural interior design and development practice that thoughtfully designs and builds some of the world’s finest homes. The firm’s super-prime reimagining of The Walpole in St James’s broke area price records in 2013 and since has been followed up with a number of high-end schemes across PCL and the Home Counties.

This content is available only to PrimeResi Members.

If you have a membership login below, otherwise join Prime Resi today for full access to the Journal of Luxury Property.

Views

Although London is still the number one city for UHNWIs, it is British buyers who are now at the forefront of the super-prime property market, says Joe Burns...
News

Four-year plan to drip-feed the schemes through to the HNW market
Feature

Knight Frank has looked into how Covid-19 is accelerating design trends and impacting housing delivery, suggesting some key evolutions for the future of the global prime residence.