How agents can & should protect vendors from dual fees


"In today’s competitive housing market, it is not uncommon for sellers to move agents", says Paul Offley. Here the compliance expert explains how estate agents can and should protect sellers against being hit with dual fees, while still ensuring they get what commission may be fairly due.

Paul Offley is Compliance Officer at the Guild of Property Professionals. The Guild is a network of 800 of the best independent estate agents from across the UK. The Guild is a sign of professional excellence that agents can use to differentiate themselves from their competitors and assure clients that they will act with knowledge and integrity to achieve results, the three core values of The Guild. To allow agents to perform a superior service, The Guild offers marketing, business and technology services to its members.

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