Company Tag: The Property Ombudsman
RICS expands approval for The Property Ombudsman
TPO is now the only Alternative Dispute Resolution provider approved for consumer-facing disputes for all surveying services
Property Ombudsman revamps operations as membership swells to nearly 20,000
TPO has introduced new systems and a new Board structure, after membership numbers jumped following the withdrawal of rival Ombudsman Services from the property sector
TPO awarded UK consumers £1.36m last year
Redress scheme received 3,658 formal complaints about estate agencies over the last 12 months, up 3% on last year
Property agents warned to be wary of computer virus scam
Fake Chinese buyer is emailing "potentially destructive computer viruses", warns The Property Ombudsman
Agents pay out record £1.2m in compensation as complaints rise
3,553 formal complaints resolved by TPO in 2016, up 7.5% on 2015
Banning letting agent fees to tenants: Practical matters from the TPO
The Property Ombudsman responds to the government's consultation on banning letting agent fees paid by tenants
Ombudsman takes aim at portal jugglers
TPO reissues Codes of Practice to address 'emerging market issues'
Garrington boss joins Property Ombudsman to represent buying agents
Jonathan Hopper, Managing Director of Garrington Property Finders, has been elected to the board of the Property Ombudsman to represent buying agents
Search for new Ombudsman gets underway as Hamer announces retirement
Christopher Hamer, better known as The Property Ombudsman, has announced he'll be stepping down at the end of the year.
Letting redress schemes get compulsory
The Housing Minister Kris Hopkins has decreed that all letting and property management agents will be required to join an approved redress scheme later this year
Property Ombudsman launches new rules for buying agents
The Property Ombudsman has announced a new Code of Practice for property buying agents in the hope of bringing a semblance of proper professionalism to the industry