Interview: Knight Frank’s Tim Hyatt on team morale, market resilience & the future of estate agency

On April 1st 2020, when the UK had been in lockdown for exactly nine days, Tim Hyatt took over the management of Knight Frank’s UK residential business and joined the group executive board. He succeeded Andrew Hay, who had been with the firm for 37 years. PrimeResi caught up with him shortly after the announcement of a third national lockdown to talk team spirit, market trends, future plans – and the agency’s ‘Cobra Room’ equivalent…