As "gatekeepers", estate agents play a crucial role in the UK Government's ongoing efforts to stamp out money laundering and terrorism financing. Non-compliance carries the very real threat of prison time and unlimited fines, so here's a handy guide to everything from beneficial owners to the rules around tipping-off...
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'Disputes over dual fees have become an increasing cause for concern', says The Property Ombudsman, and the problem is 'reflecting poorly on the industry as a whole'