Oona Collins on leadership: Exquisite service is about doing, not saying

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The global executive coach behind some of the biggest names in property looks at seven ways to deliver the levels of service that HNW clients & customers demand.

Written by

Oona Collins

Founder & Director at Potential Plus International

Oona is a Global Executive Coach & Consultant. She specialises in coaching leaders and senior executives through transition periods, typically pre and post promotion, restructures, mergers or in new roles. She has over 20 years’ experience incorporating board level positions in sales and management and has coached over 25 different nationalities. Oona has lived and worked in Hong Kong, Singapore, Toronto, Sydney, Europe and USA and holds a Non-Executive Directorship.

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