Marsh & Parsons sales boss moves on

Liza-Jane Kelly departs after 12 years at the London estate agency

Marsh & Parsons has announced the departure of a key member of its senior team.

Liza-Jane Kelly

Sales Director Liza-Jane Kelly has decided to leave the estate agency she helped grow from a seven-branch operation into a major force in the capital over the course of a 12-year stint.

Part of the management team that acquired M&P in 2005, Kelly played a major role in its acquisition by LSL in 2011, and has since seen the network boosted to 27 offices and over 330 staff.

After 20 years in the industry, she’s now off to “pursue other career opportunities” and we’re told her successor will be announced in due course…

Liza-Jane Kelly: “I have had an exciting and incredibly rewarding 12 year journey at M&P and I am extremely proud of everything we have achieved during that time. We’ve rapidly expanded the number of offices, whilst always maintaining a great culture and working environment for our people. Our customer service has on more than one occasion been recognised as being the best in the industry, most recently winning The Times and The Sunday Times’ Overall UK Estate Agency of the Year Award.

“I am very grateful to LSL for their faith and support in the M&P brand, I have thoroughly enjoyed my time at M&P and I’m looking forward to embarking on my next career challenge in due course.”

David Brown, Chief Executive of M&P: “Liza-Jane has contributed an enormous amount to M&P over her twelve year tenure; she has passionately and diligently helped grow the business into what it is today. I am grateful to her for her hard work and support, M&P has a fantastic culture embedded within it and an excellent track record for delivering great customer service and results”.

Last year, the agency announced the departure of its influential CEO Peter Rollings, who stepped down to spend more time with his family. He remains a “brand ambassador”.

M&P’s latest set of annual results reported a 36% drop in full-year profits, along with a 5% fall in revenue, after transaction levels tanked around the Brexit vote.

Preliminary results for the 12 months ending 31st December showed profits were down to £4.4m (2015: £6.9m) as revenues dipped to £33.5m (2015: £35.3m). Resi sales were down by 12% year-on-year, although the firm described that as “a solid performance” given the circumstances.

Lettings income rose 6% against 2015’s total, accounting for more than half of the agency’s total 2016 revenue.

New branches were opened in Tooting and Tufnell Park last year, with another in Brixton added at the start of 2017. The plan remains to expand to 36 branches by 2019, although it sounds like the focus will be firmly on less-hard-hit Outer Prime Central London locations from now on.