Complaints to The Property Ombudsman jump by a fifth
Poor communication caused most complaints about property agents in 2019.
What to read next
Most property vendors believe that traditional estate agents ‘represent good value for money’
69% of recent sellers who used a traditional high street estate agency thought that the fees represented good value
By PrimeResi
Which online estate agencies are listing the most £1m+ properties?
We've totted up how many prime properties the ten biggest non-traditional agencies are currently listing...
By PrimeResi
Ex-Knight Frank duo launch “boutique property advisory hybrid”
Matt Smith and Kris Ericsson have set up an eponymous property agency, offering buying, selling, rental and management services across the capital.
By PrimeResi
Companies in this article
The Property OmbudsmanMost read
Knight Frank puts heavyweight duo at helm of London Private Office
Specialist division brings together the firm's 'most accomplished advisers' for UHNWIs.
Boutique London agency snaps up another lettings portfolio
Around 50 managed properties join the firm’s books as it continues its expansion across PCL & SW London.
Italy’s exit tax plan raises eyebrows in Britain
'Perhaps we don’t look so bad after all?' quips top London buying agent as Rome pitches a departure charge for wealthy residents.
Top-end Kensington scheme racks up over £70mn in sales
Developer unveils resident amenities and reports latest sales progress at Squire & Partners-designed project.
Super-prime St John’s Wood project goes for above guide
'Buyers will move decisively for exceptional homes in the best locations,' says agency after sealing £10.1mn deal.
£48mn price tag for Bryan O’Sullivan-designed penthouse at Chelsea Barracks
First Look: Inside one of the year’s biggest new-build launches.
Native Land teams up with Singaporean investor for PCL acquisition drive
Kensington block changes hands as new venture targets the capital’s prime rental market.
Sale agreed on final Knightsbridge Gate apartment
The last of the PCL scheme’s 15 residences has found a buyer, rounding off a sales campaign that saw guide prices hit £25mn.
PCL agency bolsters team after high-end deal run
Former Aston Chase ops manager joins alongside two agents as the Mayfair-based firm sets its sights on further expansion.
Elicyon names new Creative Director
Rebecca Larn steps up at Charu Gandhi's London-based luxury design firm.
LATEST ARTICLES
High-profile agency reopens SW3 sales operation
Chestertons has a dedicated Chelsea sales team for the first time in nine years.
By PrimeResi
Buyer swoops on ‘one of London’s most celebrated historic houses’
Architecture wins out over postcode as purchaser searching in Westminster exchanges on landmark mansion south of the river.
Savills pushes housing market recovery back to 2028
New forecasts: Mainstream UK prices are tipped to fall 1.5% next year, with London in for a 3.5% drop as top agency downgrades expectations again.
By PrimeResi
Raffles unveils standalone resi debut
Luxury hospitality marque picks exclusive US enclave for collection of 35 ‘generational residences’.
Six months on: How has the Renters’ Rights Act played out in practice?
Savills’ Amelia Greene reports from the lettings front line, where several of landlords’ biggest fears have yet to materialise.