AI is not a mind reader: A buying agent on the importance of instinct

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Algorithms can filter listings, but they can’t read hesitation, navigate emotion or negotiate an off-market deal, says Katie Neale.

Written by

Katie Neale

Buying Agent at Haringtons

Kate Neale is a Buying Agent (London Super-Prime & Prime Markets) at Haringtons UK. Katie joined the team in 2025 after nearly a decade running her own buying agency, formerly of Garrington Property Finders and most recently DDRE, covering Prime and Super Prime markets in Central London and Northern Home Counties. Working as a trusted advisor to a broad range of private clients, including UHNW’s, family trusts and international investors. Katie began her career at the prestigious Sibyl Colefax & John Fowler as an interior designer and then moved into property working for JLL ( Jones Lang LaSalle) one of the world's largest commercial real estate services firms.

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