Leasing Portfolio Manager

GKR London have been instructed by a global brand who are looking to hire a Leasing Portfolio Manager for their Residential Asset Management team based in Prime Central London.

This is an exciting opportunity for an individual who wants to be responsible for a number of PRS / BTR schemes across London and the South East.

The role:

To deliver a high quality management service, for the benefit of their clients and residents.
Working on a large Build to Rent portfolio, the successful candidate will be managing onsite members of staff and coordinating supporting functions.
Predominantly managing the initial letting up process of new developments.
Producing accurate client reports demonstrating performance and asset management initiatives as required.
The candidate will have previous experience of working in a busy environment and be able to provide a high level of service to, and establish rapport with, customers, clients and colleagues.
Key Responsibilities

Coordinating the marketing and lettings strategy on new build assets
Overseeing and monitoring lettings functions carried out by the onsite teams. Assisting with letting and management issues
Review and submission of weekly lettings reports, ad hoc monitoring of asset performance
Oversee renewals process to ensure we achieve rent increases in line with current market value
Expenditure approval and monitoring of spend v budget
Ensuring compliance is maintained (legal and H&S)
Assessing and re-structuring duties of team members where necessary
Coordinating and leading customer engagement initiatives
Dealing with escalated complaints
Improving processes and service through innovation, technology and training
People Leadership:

To set clear objectives in line with company/Divisional/team strategy and to measure performance against these
To conduct regular 121’s, hold team meetings and complete thorough probationary, interim and annual appraisals as per company guidelines
To support team members in career development via training (to ensure high skill levels both technically & behaviourally), coaching, mentoring and the promotion and succession/talent processes
To adhere to all company processes with regards to people management and to role model professional behaviours at all times
To ensure recruitment is completed professionally and in line with team/divisional/company goals, thinking strategically re future needs and in line with our diversity goals